Single point of contact for all your telecommunications needs! Call 1.800.691.2358

SERVING THE AREAS OF:

  • Silicon Valley & Bay Area
  • San Jose & Santa Clara
  • Scotts Valley & Santa Cruz
  • Monterey & San Jose

 

 

WE SPECIALIZE IN:

  • Business Telephone Systems
  • Computer Networks and Service
  • Cloud Hosted PBX Solutions
  • Voice & Data Cabling

Success Stories

Activated Communications is proud to have helped numerous organizations achieve their telecommunications needs in the Silicon Valley and Santa Cruz County areas.

We strive for complete customer satisfaction. Below is a small assortment of success stories that illustrate our commitment to provide extraordinary service to every organization we serve.

Business Problem:

The Alzheimers Association of Northern California & Nevada was due for a new phone system & voicemail. Their current Intertel phone system and voicemail was about 10 years old and as a result they were experiencing intermittent failures such as calls dropping, burst of static over the phones, unreliable voicemail access, service response & reliability issues, and regular system reboots. This was having a negative impact on their staff of over 200 employees and reflecting a poor image to their clients. Given the phone system reliability issues, their Tech Committee needed to move fast, but they did not want to make a rushed decision without meeting their objectives of a phone system that supported IP phones, trunks and networking, softconsole for the receptionist, networking 9 remote offices with centralized voicemail and uniform 4 digit dial plan, easy to manage, low maintenance cost, feature rich, easy-to-use phones, detailed call accounting, both PRI and LD T-1 support, a leading phone system manufacturer, and finally they wanted a local partner that was trustworthy, reliable, repsponsive, knowledgeable and that provided them with a single source for voice and data solutions.

Solution:

Their team met with Activated Communications several times for consultation, information gathering, options review, and recommendations before the formal presentation to their Tech Committee. Activated presented them with the industry leading phone system, the Panasonic NCP1000, Unified voicemail, Panasonic NT346 phones, Call Accounting, Cisco PoE data networking, and Cisco routers. Activated designed a comprehensive MPLS network for the deployment. This MPLS network design saved the Alzheimer's Association over $100k annually. After a comprehesive review their Tech Committee chose Activated as their partner based on Activated's reputation, HUGE reduction in telecommunication bills, recommendation and capabilities to deliver a complete end-to-end voice and data solution for their business. Since the deployment they have been reaping the benefits of this complete voice & data solution with Activated as their local, single-source partner. One of their key goals was to be viewed in the marketplace as “The most advanced non-profit organization on California.” and this combined Panasonic & Cisco technology solution has gone a long way in making that goal a reality everyday.

We would love to do the same for your company and we are anxious to speak with you about your business goals and communications needs. Give us a call, e-mail, text or respond to our blog. We look forward to working with you to elavate your business to your next level of success!

Business Problem:

Bionovo is a drug discovery and development company focused on developing safe and effective drugs for the treatment of unmet medical needs in women’s health and cancer. Our mission is to improve the quality of women’s health and defeat life-threatening cancers.  The CFO from BioNovo contacted Activated Communications in 2006 after receiving funding for continued research for there cancer treatment drug knowing that growing from 15 employees to 50 in just a month would require a technology make over.

Solution:

The Activated project managment team came out to the BioNovo Emeryville office to assess the project.  A short deadline and a full transfermation would need to take place.  Activated upgraded their out-dated phone system with a brand new state of the art Toshiba CIX200 IP PBX allowing for a PRI/T1 and teleworker.  Activated Also installed built out a new server room including 6 fully enclosed data racks and Cisco core switches and routers.  In 2009 BioNovo continued to expand and took over a previous ATT data center that spanned over 40,000sq ft.  This expansion project was awarded to Activated once again due to the previous successful migration and project managment by Activated's team.  450 Plenum CAT6 locations consisting of 4 outlets were installed on the client end.  Fiber optic high speed cabling was installed through-out.  The existing network was simply expanded by adding additional Cisco switching and setting up multiple VLANS.  The existing CIX200 system was simply expanded to accomidate the 100 additional employees that required new phones.  The project deadline was successfully met due to the hard work and over-time hours by Activated's staff.  Activated has since provided a similar installation in 2010 for BioNovo's Hayward manufacturing plant which included installing new CAT6 through-out the building, paging, a phone system to tie into the Emeryville location, security camera installation, card access, and a security system.

We would love to do the same for your company and we are anxious to speak with you about your business goals and communications needs. Give us a call, e-mail, text or respond to our blog. We look forward to working with you to elavate your business to your next level of success!

Business Problem:

DataDirect Networks (DDN) is the world’s largest, privately-held, data storage infrastructure provider. With a unique and exacting focus on the requirements of today’s massive unstructured data generators, DDN has innovated a comprehensive product portfolio for Big Data applications which are optimized for the world’s most data-intensive environments, including: High Performance Computing, Life Science Research, Web & Cloud Content, Professional Media, Homeland Security, Intelligence and more.  Data Direct Networks signed plans for opening a new location in Silicon Valley but needed an high speed telecommunications infrastructure built out from the ground up.

Solution:

Activated was awarded the project among bidding from 5 other vendors.  The solution was to install 225 quad drop CAT6E locations through-out the building as well as furnish a brand new Panasonic TDE200 Hybrid IP phone system with 60 phones.  The project had a strict time-frame and would require for the full attention of Activated's team.  Not only was the timeline met but it was exceeded even after a decision to add 60 more drops for a newly designed server lab.

We would love to do the same for your company and we are anxious to speak with you about your business goals and communications needs. Give us a call, e-mail, text or respond to our blog. We look forward to working with you to elavate your business to your next level of success!

Business Problem:

For over three decades, FOX has been the industry leader in the design and development of high performance shock absorbers and racing suspension products for snowmobiles, mountain bikes, motorcycles, ATVs, UTVs, and off-road cars and trucks.  FOX was moving the office team to a new facility in Scotts Valley and required high speed data communications.

Solution:

Activated was awarded the project among bidding from 2 other vendors. The solution was to install almost 162 quad drop CAT6E locations through-out the building as well as a fiber feeder between the 1st floor MDF and the 2nd floor IDF in just 2 weeks.  Activated made the time-frame of this project and later furnished another 500' fiber feed for the Watsonville manufacturing facility.

We would love to do the same for your company and we are anxious to speak with you about your business goals and communications needs. Give us a call, e-mail, text or respond to our blog. We look forward to working with you to elavate your business to your next level of success!


Business Problem:

The Goodguys Rod & Custom Association promotes and produces some of the world’s most dynamic automotive events but was struggling to receive phone calls due to an antiquated phone system.  After paying the previous vendor for weekly repeat visits they realized it was time for change.

Solution:

Activated Communications was one of a few telecom companies contacted and was the choosen vendor for the replacement of the old system.  A Panasonic Pure IP NCP1000 phone system and 55 phone were installed to accomidate the need for advanced call-routing, account call distribution for the many departments, and a fully unified messaging system for remote sales and offsite staff. 

We would love to do the same for your company and we are anxious to speak with you about your business goals and communications needs. Give us a call, e-mail, text or respond to our blog. We look forward to working with you to elavate your business to your next level of success!

Client List

Client list logos

Receive a Free Quote

Quickly submit a request for proposal.
It's fast, easy, and free!
Submit Quote Request

Call (800) 691-2358

Certified Panasonic Dealer and Cisco Select Certified

Site Search